This course discusses how a family’s history impacts how they deal with a loved one’s illness. Learners will review the reasons why a client’s family members may be stressed, how to deal with overwhelmed, absent, argumentative or grieving family members, and how children are affected when a loved one is ill. This lesson also outlines how HIPAA rules affect communication with family members.

• Discuss how a family’s history impacts how they deal with a loved one’s illness.
• Name at least four reasons why a client’s family members may be stressed.
• Describe how to deal with overwhelmed, absent, argumentative, or grieving family members.
• Discuss how children are affected when a loved one is ill.
• Explain how HIPAA rules affect communication with family members.