An overview of the many reasons why clients may be non-compliant with their plans of care. Includes information on eight …

This module provides caregivers with an overview of the types of difficult people they may have to work with on a daily basis.

A general overview of the causes and management of intellectual disablities.

Healthcare workers are among the most at risk for workplace violence. Often it is the care professional who may receive the full force of a client or other person’s anger. Take this course to empower yourself to stay safe and manage difficult situations at work.

This module provides caregivers with an overview of a variety of assistive devices available to improve the quality of life of clients with limitations and/or disabilities.

This course provides caregivers with an overview of the urinary system; the causes, symptoms and risk factors for UTI; and ways to help a client prevent and treat a UTI.

This course describes what the Minimum Data Set (MDS) is, how the data obtained through the MDS is used, and the role a CNA has in the completion of the MDS. This course discusses how CNA documentation, input, and participation in the staff interview process are important. We will also address how the MDS is related to residents’ individualized care plans.

An overview of the risk factors and warning signs of suicidal behavior.

This course offers caregivers information about restraints, both physical and chemical.

Caregivers will learn about the types and causes of pain, ways to determine if clients are in pain, and how they can help manage a client’s pain.

This course provides an overview of the nurse delegation process. It includes real-world scenarios intended to encourage critical thinking while assessing one’s own responsibility in the delegation process.

Caregivers will review different types of neglect including passive and active neglect, domestic neglect and institutional neglect.