This lesson provides an update on the rights of healthcare consumers and how the Bill of Rights varies in different healthcare settings.

An in-depth look at the three most common bloodborne pathogens—Hepatitis B, Hepatitis C, and HIV.

This course gives caregivers an overview of how brain and spinal cord injuries can affect clients.

This lesson provides information on establishing a therapeutic relationship, using boundaries to enhance trust, and communicating to build trust.

An overview of the dangers of immobility and how CNAs can improve the quality of life in their bedbound clients.

This course provides caregivers with an overview of the chemical hazard Right to Know law and the Globally Harmonized System for hazard communication.

After studying this module, your caregivers will be able to define client-centered care; integrate their clients’ personal preferences into …

This module provides an overview of client safety for both facilities and home care.

An overview of 21 common skin conditions and what caregivers can do to help the clients who have them.

This course contains basic information on healthcare customer service, including the definition of “customer,” the importance of first impressions, and the benefits of striving for excellence.

This important topic focuses on the most common types of natural disasters including fires, tornadoes, hurricanes, winter weather and earthquakes.

This module teaches aides how to play the role of an excellent caregiver using genuineness, empathy, kindness, and creativity!