This lesson provides an update on the rights of healthcare consumers and how the Bill of Rights varies in different healthcare settings.

This inservice reviews alternative approaches to bathing–including how to create a bathing routine that is client-centered and aggreable to clients and caregivers alike!

This course provides many practical tips to help improve the provision, safety and documentation of personal care.

After studying this module, your caregivers will be able to define client-centered care; integrate their clients’ personal preferences into …

An overview of 21 common skin conditions and what caregivers can do to help the clients who have them.

This module provides caregivers with an overview of the types of difficult people they may have to work with on a daily basis.

This course contains basic information on healthcare customer service, including the definition of “customer,” the importance of first impressions, and the benefits of striving for excellence.

This important topic focuses on the most common types of natural disasters including fires, tornadoes, hurricanes, winter weather and earthquakes.

This module teaches aides how to play the role of an excellent caregiver using genuineness, empathy, kindness, and creativity!

This course provides an overview of a caregivers’ responsibilities in the dressing and grooming process.

In this course, caregivers will review the dying process, how to recognize symptoms that signal death is near, how to provide comfort for dying clients and their families and how to care for the body once death has occurred.

This course provides caregivers with an overview of the GI tract and the swallowing process.