This lesson provides an update on the rights of healthcare consumers and how the Bill of Rights varies in different healthcare settings.

This course gives caregivers an overview of how brain and spinal cord injuries can affect clients.

This lesson provides information on establishing a therapeutic relationship, using boundaries to enhance trust, and communicating to build trust.

An overview of the dangers of immobility and how CNAs can improve the quality of life in their bedbound clients.

This course provides caregivers with an overview of the chemical hazard Right to Know law and the Globally Harmonized System for hazard communication.

This module provides an overview of client safety for both facilities and home care.

After studying this module, your caregivers will be able to define client-centered care; integrate their clients’ personal preferences into …

An overview of 21 common skin conditions and what caregivers can do to help the clients who have them.

This course contains basic information on healthcare customer service, including the definition of “customer,” the importance of first impressions, and the benefits of striving for excellence.

This module provides caregivers with an overview of the types of difficult people they may have to work with on a daily basis.

This module teaches aides how to play the role of an excellent caregiver using genuineness, empathy, kindness, and creativity!

This course provides an overview of a caregivers’ responsibilities in the dressing and grooming process.

In this course, caregivers will review the dying process, how to recognize symptoms that signal death is near, how to provide comfort for dying clients and their families and how to care for the body once death has occurred.

This course provides caregivers with an overview of the GI tract and the swallowing process.

This course includes important information about fire safety–whether caregivers work in a facility or in a client’s home.

This course focuses on basic food preparation techniques and food safety. It includes tips for preparing foods for client populations such as immune-suppressed clients and people on prescribed or special diets. It also discusses the safe handling of food and ways to prevent foodborne illnesses.

This course provides caregivers with a comprehensive definition of biomedical waste.

This module provides caregivers with an overview of how to handle complaints, whether they be from clients, family members, co-workers or supervisors.