An up-to-date overview of sexual harassment including the definition of sexual harassment, who it affects and types of sexual harassment.

This lesson provides caregivers with a description of oxygen therapy and which clients may need it.

This course reviews the difference between personal and professional relationships.

This course contains basic information on healthcare customer service, including the definition of “customer,” the importance of first impressions, and the benefits of striving for excellence.

This lesson provides information on establishing a therapeutic relationship, using boundaries to enhance trust, and communicating to build trust.

This inservice reviews alternative approaches to bathing–including how to create a bathing routine that is client-centered and aggreable to clients and caregivers alike!

This inservice includes basic information about death and the grief process, the importance of listening and tips on verbal non-verbal communication with dying clients and their families.

A discussion of personal safety issues for caregivers and home health aides.

An inservice for caregivers that covers advance directives including definitions, legal and moral aspects and the relationship of advance directives to patient rights.

This inservice offers a reminder of how important elimination is to health and well being.

This module provides caregivers with an overview of how to handle complaints, whether they be from clients, family members, co-workers or supervisors.