• In this course, caregivers will review the dying process, how to recognize symptoms that signal death is near, how to provide comfort for dying clients and their families and how to care for the body once death has occurred.

    $125.00

  • This course provides an overview of a caregivers’ responsibilities in the dressing and grooming process.

    $125.00

  • This module teaches aides how to play the role of an excellent caregiver using genuineness, empathy, kindness, and creativity!

    $125.00

  • This important topic focuses on the most common types of natural disasters including fires, tornadoes, hurricanes, winter weather and earthquakes.

    FREE

  • This course contains basic information on healthcare customer service, including the definition of “customer,” the importance of first impressions, and the benefits of striving for excellence.

    $125.00

  • A sleek tabletop plaque designed specifically for Customer Experience Award winners in senior living. Ideal for front desks, executive offices, or shared spaces, it offers a polished way to highlight your community’s recognition.

    Reserved for PQI Customer Experience Award winners.

    Tabletop display only (not wall-mounted).

    $129.00

  • This module provides an overview of client safety for both facilities and home care.

    $125.00

  • After studying this module, your caregivers will be able to define client-centered care; integrate their clients’ personal preferences into …

    $125.00

  • This course provides caregivers with an overview of the chemical hazard Right to Know law and the Globally Harmonized System for hazard communication.

    $125.00

  • An overview of the dangers of immobility and how CNAs can improve the quality of life in their bedbound clients.

    $125.00

  • This lesson provides information on establishing a therapeutic relationship, using boundaries to enhance trust, and communicating to build trust.

    $125.00

  • An in-depth look at the three most common bloodborne pathogens—Hepatitis B, Hepatitis C, and HIV.

    $125.00