An overview of corporate compliance that guides caregivers through the process of recognizing, avoiding, and reporting fraud, waste, and abuse.

An overview of current practices for the prevention and treatment of tuberculosis.

A lesson for caregivers about influenza that teaches the difference between a cold, the flu and pneumonia.

This course includes information about cleaning supplies, tips for efficient and effective cleaning, doing laundry and stopping the spread of infection.

This module gives caregivers a review of spinal anatomy and explains why healthcare workers are at high risk for back injuries.

This important topic deals with the most common special communication needs, including problems that arise from sensory issues, stroke, dementia and language differences.

This course contains basic information on healthcare customer service, including the definition of “customer,” the importance of first impressions, and the benefits of striving for excellence.

An up-to-date overview of sexual harassment including the definition of sexual harassment, who it affects and types of sexual harassment.

This course reviews the difference between personal and professional relationships.

This lesson provides caregivers with a description of oxygen therapy and which clients may need it.

This lesson provides information on establishing a therapeutic relationship, using boundaries to enhance trust, and communicating to build trust.

This inservice includes basic information about death and the grief process, the importance of listening and tips on verbal non-verbal communication with dying clients and their families.

This inservice reviews alternative approaches to bathing–including how to create a bathing routine that is client-centered and aggreable to clients and caregivers alike!

A discussion of personal safety issues for caregivers and home health aides.

An inservice for caregivers that covers advance directives including definitions, legal and moral aspects and the relationship of advance directives to patient rights.

Caregivers will learn about the types and causes of pain, ways to determine if clients are in pain, and how they can help manage a client’s pain.

This inservice offers a reminder of how important elimination is to health and well being.

This module provides caregivers with an overview of how to handle complaints, whether they be from clients, family members, co-workers or supervisors.