This course contains basic information on healthcare customer service, including the definition of “customer,” the importance of first impressions, and the benefits of striving for excellence.

After studying this module, your caregivers will be able to define client-centered care; integrate their clients’ personal preferences into …

This module provides an overview of client safety for both facilities and home care.

This course provides caregivers with an overview of the chemical hazard Right to Know law and the Globally Harmonized System for hazard communication.

An overview of the dangers of immobility and how CNAs can improve the quality of life in their bedbound clients.

This lesson provides information on establishing a therapeutic relationship, using boundaries to enhance trust, and communicating to build trust.

This lesson provides an update on the rights of healthcare consumers and how the Bill of Rights varies in different healthcare settings.

This inservice reviews alternative approaches to bathing–including how to create a bathing routine that is client-centered and aggreable to clients and caregivers alike!

This course provides many practical tips to help improve the provision, safety and documentation of personal care.

This excellent inservice provides your caregivers with an oveview of all the basics of nutrition and hydration.

An overview of basic first aid including how to react to and handle emergency situations.

This essential module provides caregivers with an overview of how infections are spread and the role that handwashing and PPE play in infection control.

This course explains the importance of OSHA in the healthcare workplace.

This inservice provides a review of the four basic vital signs… temperature, pulse, respirations and blood pressure.

An overview of current practices for the prevention and treatment of tuberculosis.

A review of the anatomy of the heart and lungs, the chain of survival and the C-A-Bs of CPR.

Unlimited Use for One Care Professional for One Year

Access 6 essential End-of-Life Courses authored by hospice pioneer, Barbara Karnes.

Please note: this is a SINGLE SEAT that provides 5 hours of continuing education credit for one care professional.

Get CEUs for Certification (50 courses +2 bonus courses), Unlimited Use for One Care Professional for One Year
Need CEUs to keep your CNA or HHA certification current? Get started with an all-access pass to our top 50 courses for one year.
Please note: this is a SINGLE SEAT that provides continuing education credit for one care professional.