This module provides caregivers with an overview of how to handle complaints, whether they be from clients, family members, co-workers or supervisors.

An overview of five commonly prescribed diets: low sodium, low fat, diabetic, high fiber and renal diets.

A review of the anatomy of the heart and lungs, the chain of survival and the C-A-Bs of CPR.

This inservice provides a review of the four basic vital signs… temperature, pulse, respirations and blood pressure.

A lesson for caregivers on the basics of mouth care, including the importance and benefits of good oral hygiene.

This course provides a general overview of the basic principles and procedures of medication administration.

This inservice contains basic information about the musculoskeletal system, especially the joints.

A collection of easy-to-digest snippets of information on all the little things you need to know to find success in your new role as a Home Care Nursing Supervisor.

This course offers caregivers information about restraints, both physical and chemical.

This course helps caregivers understand their role in reducing and preventing readmissions to the hospital.

An overview of the risk factors and warning signs of suicidal behavior.

This course gives caregivers an overview of domestic abuse, including who is at risk, why people become abusers and the types of domestic abuse.

A lesson for caregivers on basic legal concepts including negligence, standards of care, confidentiality, and informed consent.

This course includes tips for preventing falls in hospitals, long term care facilities, and in clients’ homes.

This course describes what the Minimum Data Set (MDS) is, how the data obtained through the MDS is used, and the role a CNA has in the completion of the MDS. This course discusses how CNA documentation, input, and participation in the staff interview process are important. We will also address how the MDS is related to residents’ individualized care plans.

This course explains how to read an OTC medication lable, gives tips to guard against tampering, and discusses how OTC medications may affect children and the elderly.