This module provides caregivers with an overview of the types of difficult people they may have to work with on a daily basis.

This course contains basic information on healthcare customer service, including the definition of “customer,” the importance of first impressions, and the benefits of striving for excellence.

An overview of 21 common skin conditions and what caregivers can do to help the clients who have them.

After studying this module, your caregivers will be able to define client-centered care; integrate their clients’ personal preferences into …

This module provides an overview of client safety for both facilities and home care.

This course provides caregivers with an overview of the chemical hazard Right to Know law and the Globally Harmonized System for hazard communication.

An overview of the dangers of immobility and how CNAs can improve the quality of life in their bedbound clients.

This lesson provides information on establishing a therapeutic relationship, using boundaries to enhance trust, and communicating to build trust.

This course gives caregivers an overview of how brain and spinal cord injuries can affect clients.

This lesson provides an update on the rights of healthcare consumers and how the Bill of Rights varies in different healthcare settings.

This inservice reviews alternative approaches to bathing–including how to create a bathing routine that is client-centered and aggreable to clients and caregivers alike!

This course provides many practical tips to help improve the provision, safety and documentation of personal care.

This excellent inservice provides your caregivers with an oveview of all the basics of nutrition and hydration.

An overview of basic first aid including how to react to and handle emergency situations.

This essential module provides caregivers with an overview of how infections are spread and the role that handwashing and PPE play in infection control.

This course explains the importance of OSHA in the healthcare workplace.

This inservice provides a review of the four basic vital signs… temperature, pulse, respirations and blood pressure.

An overview of current practices for the prevention and treatment of tuberculosis.

A review of the anatomy of the heart and lungs, the chain of survival and the C-A-Bs of CPR.

This course provides an overview of the caregiver’s role in providing medication reminders for clients who take self-administered medications at home.

This inservice provides caregivers with a review of the importance of quality improvement to healthcare organizations.

This course reviews the basic concepts of ethics in health care.

An overview of coronavirus and COVID-19. Includes tips on recognizing signs and symptoms and keeping everyone safe.